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SERVICES

At Nihon Cyber Defence (NCD) we see the impact that cyber-attacks and in particular ransomware attacks can have. Whilst it has been major ransomware attacks that have dominated the headlines, the reality is that an enormous range of organisations are being impacted.

This increase in the number and sophistication of attacks has been driven by Ransomware as a Service (RaaS), that has made sophisticated cyber tools available to a growing range of criminal groups.

Dealing with a major cyber incident

For an organisation’s senior management, a ransomware attack is a major test of leadership. At NCD we believe that is important that senior managers, who are often under immense pressure, are supported through an incident. We have therefore – at the suggestion of several organisations that we have helped – are launching a cyber security advice service.

The key elements of this service are that it is:

  • Confidential
  • Cost effective
  • Provides access to world-class cyber security experts
  • For anyone in a leadership position

Purpose

The sole purpose of the NCD Advice Service is to help you recover from a Cyber Attack

Process

The way that this service works is:

  • Companies that believe that they may have become the victim of a cyber-attack, contact NCD through our online portal (please do not use an email address that may have been compromised in the attack).
  • A Non-Disclosure Agreement (NDA) is quickly put in place to ensure complete confidentiality.
  • After an initial discussion with a native Japanese speaker, a secure video conferencing call will be set up between the company’s management and world-class cyber security experts who have dealt with many hundreds of cyber security incidents. This call can be in English or with Japanese translation.
  • During the call senior managers CEO’s, CIOs, CFO’s, CISO’s or anyone else who finds themselves in a cyber incident management leadership role will have the opportunity to ask questions of these experts. These can be general questions around best and poor practice or specific technical questions.

Asking the right questions

For senior managers who do not have a technical background we will equip you with the questions to ask of your Incident Response team. They could include:

  • Technical Understanding – How did the incident happen? Has the access and attack vector been identified and closed? Is the attacker off the network or still there? Is there still a risk of further attack
  • Mitigation – What is the damage? What data has been affected or exfiltrated. How do we deal and mitigate this?
  • Attribution and Investigation – Who was behind the attack? Why was the victim targeted? Is there an option to pay? Will we negotiate to identify the data exfoliated or to delay exposure? Do we know where the exposure will be … can we disrupt this? Can we recover the encrypted data? Should you involve law enforcement?
  • Regulatory– What action is required from the data protection authorities or financial regulatory authorities?
  • Comms – What is the internal and external Comms plan? Will this be protective or reactive (pending exposure)? How will we inform affected data subjects?
  • Resilience – What is the plan to rebuild our network securely and how can we re-establish customer confidence and commercial reputation?
  • Governance – What advice and guidance should be made available to the Board during an incident? How should the Incident be managed?
  • Support – What external support do you require? As importantly, what support do we not require? How do we manage the expense of this support?
  • Engagement with the hostile actors. Should we engage? What are the risks associated with paying the ransom? How should engagement be taken forward?

Whilst this is designed to be a one-off service, many of our clients have found our experts’ advice to be invaluable and ask us to remain engaged acting as a critical friend or to provide specialist technical services through the attack.

Other services

This service is in addition to our existing incident management response consultancy framework which covers:
  • Preparation– boards awareness, incident planning and exercising 
  • Monitoring – developing the deployment of the technical solutions pre and post in a cyber incident
We also provide a highly confidential service for organisations who believe that they may have been the victims of an attack involving an insider.

Consultants

Our customers tell us that, having won the work, the major consulting companies use primarily junior staff to carry out the work. At NCD we only use consultants with many decades of experience.

Latest Ransomware News!!

Finance & Legal
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Ecuador’s largest bank’s system shut down for multiple days after cyber attack

During the weekend of the 10th of October 2021, Banco Pichincha, Ecuador’s largest private bank experienced a cyberattack that led to disruption to their operations and meant that their ATM and online banking portal was taken offline. Due to the shutdown of their IT system, employees are notified that bank applications, email, digital channels, and self-services will not be operational

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Singapore offshore vessel operator, Swire Pacific Offshore experiences ransomware attack by CL0P ransomware group

On Thursday 25th of November 2021, Swire Pacific Offshore (SPO), a Singapore offshore vessel operator confirmed they had suffered a cyber-attack might have resulted in the loss of confidential proprietary commercial information and personal information. They have not disclosed any specifics of the attack but the ransomware group, CL0P have released a listing on their leak blog where they have claimed

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The National Privacy Commission in the Philippines announces that S&R Membership Shopping suffered a ransomware attack

On Wednesday 24th of November 2021, S&R Membership Shopping, a membership-only retail warehouse club chain in the Philippines announced they had suffered a ransomware attack which resulted in data being compromised. The announcement was made via the National Privacy Commission in the Philippines when the Commission was informed of the extent of the compromised data. The National Privacy Commission revealed they

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Lewis & Clark Community College Campuses in Illinois shutdown due to ransomware attack

On Wednesday 24th of November 2021, Lewis and Clark Community College, a public community college in Godfrey, Illinois announced that they had experienced a ransomware attack late on Tuesday 23rd which resulted in all of Lewis and Clark campuses having to be shut down on Wednesday 24th to prevent further spreading of the ransomware. The announcement came in the form of

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Government Advisory
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Joint advisory released by FBI and CISA in preparation for the upcoming holiday season

On Monday 22nd of November 2021, Federal Bureau of Investigation (FBI), and the Cybersecurity and Infrastructure Security Agency (CISA), released a joint cybersecurity advisory where they warned of upcoming spikes in cyberattacks as the holiday season approaches. The advisory was aimed at all organisations although it had a heavy emphasis on critical networks, systems and infrastructure. The CISA and FBI also emphasised a caution

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Finance & Legal
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Personal information leaked after Pacific City Bank hit by AvosLocker Ransomware

This week, Pacific City Bank, one of the largest Korean American community banking service providers in America, has disclosed that they experienced a ransomware attack that occurred on the 30th of August 2021. The bank informed their clients of an incident and disclosed that the threat actors had obtained information from their systems including Loan application forms, Tax return documents,

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