The Hive ransomware gang claimed responsibility for an attack that hit the systems of Bell Canada subsidiary Bell Technical Solutions (BTS). Within the data leak entry, Hive claims that they encrypted BTS’ systems almost a month ago, on Saturday 20th of August 2022.
Even though BTS hasn’t disclosed when its network was breached or how the attack occurred, Bell Canada has published a cybersecurity alert following the incident which revealed that the threat actor accessed information that might have included the name, address and phone number of residential and small business customers in Ontario and Québec who booked a technician visit. Although they did also state that no database containing customer information such as credit and debit card numbers, banking or other financial data was accessed in the incident.
BST has stated that they are taking immediate steps to secure affected systems and that they are currently investigating the incident with the help of the Royal Canadian Mounted Police’s cybercrime unit and have notified the Office of the Privacy Commissioner of the breach.